Export to Middle East

Challenge

South Sudan’s online export licensing system failed during peak processing hours, halting all digital submissions for 72 hours. The Dubai refinery required shipment within 12 days; competitors could not proceed without digital approval.

Solution

We coordinated with the Ministry of Mining in Juba to submit physical forms with wet-ink stamps, verified operator licenses on-site, and provided handwritten weigh logs signed by both parties. Customs accepted the manual file; cargo cleared Port Sudan within 48 hours of approval.

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